Privacy Policy for harlanbooks.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, click patterns, navigation paths, time spent on pages, referral sources, and device-specific information. This information is collected through automated logging systems, cookies and similar technologies, and user interaction tracking. The source of this data is your browsing activity on our website, including how you interact with our content and services. We process this information for several important purposes, including website optimization, user experience improvement, security monitoring, and performance analytics, which enables us to enhance site functionality, detect potential issues, and provide personalized content recommendations. The legal basis for this processing is our legitimate interests in monitoring and improving our website services.
We may process account data (“account data”), which comprehensively includes your name, email address, telephone number, postal address, account preferences, payment information, and account security details. This information is collected through registration forms, account updates, and direct user input. The source of this data is you or your employer. We process this information for account management, service provision, communication purposes, and transaction processing, which enables us to maintain your account security, process orders, and provide customer support. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes your username, profile picture, bio information, reading preferences, purchase history, and review contributions. This information is collected through profile creation, account customization, and user interactions. The source of this data is your direct input and activity on our platform. We process this information for personalization, community features, content recommendations, and service enhancement, which enables us to provide tailored book recommendations, facilitate user interactions, and improve our services. The legal basis for this processing is our legitimate interests in operating and improving our platform services.
Your Rights:
Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to receive information about the purposes of processing, categories of personal data concerned, and recipients of your data. To exercise this right, you can submit a written request through our designated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.
Right to Rectification: You have the right to request correction of inaccurate personal data and to complete incomplete personal data that we hold about you. This includes the ability to update your profile information, correct account details, and modify any incorrect data entries. To exercise this right, you can use our account settings panel or submit a formal correction request through our support system. We will process your request within 15 days and may require account verification, supporting documentation, and specific details about the information to be corrected.
Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove specific data entries, and withdraw previous consent for data processing. To exercise this right, you can initiate account deletion through your account settings or submit a formal erasure request. We will process your request within 30 days and may require password confirmation, written confirmation of deletion request, and identity verification documents.
Right to Restrict Processing: You have the right to limit the ways in which we use your personal data when you have concerns about its accuracy or our processing methods. This includes the ability to temporarily suspend processing activities, limit processing to specific purposes, and contest the accuracy of your data. To exercise this right, you can submit a processing restriction request through our privacy portal or contact our data protection officer. We will respond within 15 days and may require account ownership proof, specific processing concerns documentation, and identity verification.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit this data to another controller. This includes the ability to download your data, transfer information to another service, and receive digital copies of your contributed content. To exercise this right, you can use our data export tool or submit a portability request through our support system. We will process your request within 30 days and may require two-factor authentication, account ownership verification, and specific format preferences.Data Processing and Security Measures
We process Service Data which includes account credentials, user preferences, and service configurations. This processing involves automated collection and analysis, enabling us to provide personalized book recommendations and account management. For example, in the context of online bookstores, this includes reading history tracking and personalized book lists. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to maintain user accounts and deliver requested services.
We process Technical Data which includes device information, IP addresses, browser types, and access timestamps. This processing involves automated logging and analysis, enabling us to ensure service functionality and security. For example, this includes monitoring login attempts and optimizing website performance. The legal basis for this processing is legitimate interests, specifically to maintain service security and improve user experience.
We process Communication Data which includes email correspondence, support tickets, and chat messages. This processing involves storage and analysis of customer interactions, enabling us to provide effective customer support and service updates. The legal basis for this processing is contractual necessity and legitimate interests, specifically to address user inquiries and maintain service quality.
We process Transaction Data which includes purchase histories, payment information, and order details. This processing involves secure payment processing and order fulfillment, enabling us to complete transactions and maintain accurate records. The legal basis for this processing is contractual necessity and legal obligations, specifically to process payments and comply with financial regulations.
We process Preference Data which includes reading preferences, wishlist items, and notification settings. This processing involves analysis and storage of user choices, enabling us to provide personalized recommendations and relevant content. The legal basis for this processing is consent and legitimate interests, specifically to enhance user experience and service relevance.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001, GDPR, and CCPA standards, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 7 years after account closure to comply with business and legal requirements
Usage Data: 2 years from collection for service improvement and analysis
Transaction Records: 10 years to comply with financial regulations and tax requirements
Communication History: 3 years to maintain service quality and resolve disputes
Technical Logs: 1 year for security and performance optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for harlanbooks.com
Essential cookies serve fundamental functions for basic website operations. These cookies process authentication tokens, security parameters, and session data to enable core functionality. In our context, these cookies maintain secure user sessions, protect against unauthorized access, and ensure seamless navigation through our digital bookstore.
Functional cookies enhance your browsing experience by remembering your preferences. They enable language selection, regional content display, and interface customization. These cookies process user preference data to optimize features like reading list organization, book recommendations, and personalized browsing settings.
Analytics cookies help us understand how visitors interact with our website. They collect information about page views, reading patterns, book selection behavior, and session duration. This data helps us improve our catalog organization, enhance search functionality, and optimize the book discovery process.
Performance cookies assess and improve website operation by monitoring site speed, identifying technical issues, and optimizing content delivery. They track system performance metrics to ensure smooth operation of our digital reading features, shopping cart functionality, and content loading speeds.
Cookie Management
You can control your cookie preferences through browser settings, our cookie consent tool, privacy preferences center, and account settings. We respect your right to modify these settings at any time.
For EU residents, we maintain strict GDPR compliance through explicit consent mechanisms, data minimization practices, purpose limitation, defined storage periods, and transparent processing procedures.
California residents are entitled to additional rights under CCPA, including knowing about personal information collected, requesting data deletion, opting out of data sales, receiving non-discriminatory service, and accessing collected information.
Regarding users under 13, we implement strict COPPA compliance measures including age verification, parental consent requirements, limited data collection, special protection measures, and parental access rights to children’s information.
Our policy undergoes regular reviews to maintain accuracy and compliance. Updates involve user notifications, consent renewal when required, clear documentation of changes, and continuous compliance monitoring.
For privacy-related inquiries, please contact our privacy team at [email protected]. We respond within 48 hours and may require verification for data-related requests. Our team provides support for privacy concerns, data requests, and rights exercise.
This policy was created specifically for harlanbooks.com and covers all associated services within the digital book retail industry.